Town of Prosper
Prosper, TX United States
Assists staff members and customers with applications for planning and zoning review, provides information and answers questions to customers regarding planning and zoning, and performs administrative and procedural duties related to the Development Services Department.
SUPERVISION RECEIVED AND EXERCISED
- Receives general direction from the Senior Planner.
EXAMPLES OF DUTIES
Duties and responsibilities include, but are not limited to, the following:
- Provide excellent customer service.
- Performs a variety of customer services including answering telephone calls and e-mails, answering routine questions.
- Assists walk-in customers with application packets, providing information on case updates or zoning and ordinance information.
- Utilizes a variety of computer programs and databases to create PowerPoint slideshows for meetings, maintain computer databases for all projects and to prepare reports and informational packets.
- Creates and maintains zoning and development case files.
- Prepares public hearing notices for publication in the newspapers and to send to impacted property owners.
- Assists in initial review of zoning and development applications.
- Coordinates the collating of informational material packets for the Planning & Zoning Commission, Board of Adjustment, and Town Council meetings
- Prepare agendas and informational reports for Planning & Zoning Commission meetings; attend occasional night meetings and record minutes.
- Develop and maintain database for information related to ordinances and codes. Responsible for the maintenance of corresponding maps and text.
- Researches existing codes and ordinances for elected and appointed officials, Development Services Department staff, other Town departments and customers.
- Performs other related duties as assigned.
- Perform such other duties as may be specified by the Town Council, Town Manager, Director of Development Services, Senior Planner, Town Charter, or the laws of the State of Texas.
- Public administration and urban planning practices and procedures.
- Local Government Codes, Town's Zoning Ordinance and Subdivision Ordinance.
- Town policies and procedures.
- English usage, spelling, grammar and punctuation.
- Computer skills using Windows, WordPerfect, Microsoft Office applications, Internet, Adobe Acrobat and conversion techniques, Microsoft Outlook
- Prioritize and organize various assignments in order to produce efficient results.
- Operate standard office equipment.
- Communicate clearly and concisely, both orally and in writing.
- Understand and follow written and oral instructions.
- Provide tactful and appropriate responses to inquiries from the public, other departments or agencies.
- Establish and maintain cooperative-working relationships with those contacted in the course of work.
Experience and Training Guidelines:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
- 30 semester hours of college-level courses in Urban Planning, Landscape Architecture, Environmental Studies or related field and one (1) year experience in Urban Planning
- Bachelor's Degree in Urban Planning, Public Administration or related field, or equivalent combination of education and experience.
- Must pass MVR check.
- Must pass pre-employment drug screening.
License or Certification:
- Must possess a valid Texas Class C driver's license.
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear.
- Must be able to walk, stand, stretch, bend, twist, stoop, and kneel.
- Frequently required to lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job.
- The noise level in the work environment is usually moderate. Employee must have ability to maintain concentration in the midst of interruptions and background noise.
Reasonable accommodations may be made to enable individuals with disabilities with disabilities to perform the essential functions of this job.