Under the general direction of the Managing Director of Planning, provides respectful, courteous, and friendly customer service to all residents, business owners, and property owners while enforcing Town ordinances and ensuring compliance of regulations pertaining to citizen and neighborhood outreach, zoning ordinance, property maintenance code, building code, sign code, health code, animal control ordinances and other areas under the jurisdiction of the Development Services Department.  Primary planning duties including citizen and neighborhood outreach, technical review and management of new development related applications, board and commission staff support, ordinance drafting, preparation of various informational reports, presentations to elected and appointed officials, internal and external advisor on applicable zoning and subdivision regulations and procedures, general office duties, administration of the sign ordinance, and administrative related assistance to other divisions within Development Services, and the Town overall. The candidate must be highly motivated and strive for success by demonstrating Little Elm’s Core Values of Integrity, Customer Service, Efficiency, and Innovation. These values are the foundation of the organization.

ESSENTIAL JOB FUNCTIONS       

1. Supports Staff with Planning & Zoning Commission and Board of Adjustment.
2. Prepares and ensures all necessary documents and equipment are ready for Planning and Zoning Commission meetings.
3. Responds to various development inquiries, and coordinates project reviews.
4. Assists planning staff with composition and posting of Planning and Zoning Commission and Board of Adjustment agendas and minutes.
5. Assists planning staff with composition of ordinances and other Planning functions.
6. Assists in review of zoning and plat applications for completion and accuracy.
7. Assists in review of development plans, inclusive but not limited to architectural façade plans, concept and site plans, landscaping and irrigation plans, lighting plans, and plat documents.
8. Reviews and responds to zoning inquiries, rezoning requests, zoning verification requests, open records requests, and other planning inquiries, by phone, email, and in person.
9. Coordinates plat document review and approval process, from initial intake to final execution of the plat document, adhering to strict timeline.
10. Conducts intake of zoning permit applications, assigns them to appropriate reviewers, and compiles and communicates review comments and markups to applicants.
11. Assists with requests for information regarding Department procedures and Town of Little Elm ordinances.
12. Maintains digital records, coordinates functions within permitting and review software, and assists internal and external users as needed.
13. Coordinates and assists with Lakefront Residential Overlay District and Lakefront District review committee meetings to evaluate proposals as needed.
14. Reviews and drafts Development Agreements (DAs) as needed.
15. Serves as the primary point of contact for sign contractors; conducts intake and review of sign permit requests.
16. Initiates Board of Adjustment (BOA) and sign variance request processes, ensuring proper documentation and scheduling.
17. Professionally composes planning correspondence and reports.
18. Produces outreach materials, brochures, presentations, and other informational material as needed for the Development Services Department.
19. Initiates and maintains a variety of files and records for information related to the Development Services Department.
20. Ensures data on the departmental web pages is updated as needed.
21. Attends Town Council and Planning and Zoning Commission meetings, community meetings, and work sessions as needed.
22. Manages and maintains active status of relevant and recurring certifications and awards to support departmental goals and recognition; identifies any new opportunities and coordinates application submittal.
23. Travels off site to attend meetings and training, on an as needed basis.
24. Performs research, compiles, and analyzes data for special projects and reports as directed by the Director.
25. Interacts effectively with Town Staff, elected and appointed officials, development community, and members of the public.
26. Provides general direction and Staff support to Permit Technician counter.
27. Performs other duties as assigned.